Zoho, the tech company, following the successful launch of Arattai, is now making a buzz with the launch of Zia, its AI-powered assistant that aims to boost productivity and simplify your day-to-day tasks. This stands as a competition to major AI players, ChatGPT and Google’s Gemini. It goes above and beyond by being deeply integrated within Zoho’s ecosystem. Additionally, it allows secure access to company-specific data and delivers context-aware, actionable insights across multiple business applications.
Zia Working Across Zoho’s Ecosystem
Let’s now take a look at Zia’s functionality: The new AI assistant works across Zoho’s suite, including CRM, Desk, Projects, Books, WorkDrive, and Analytics. It helps automate repetitive tasks, including reporting, email writing, document summarization, and business data analysis to inform sound decision-making.
Zia vs. ChatGPT: What Makes It Different
Outperforming ChatGPT, a general-purpose conversational model, Zia utilizes personal organizational information to deliver customized output, making it the best option for CRM calls, internal workflows, and other job-specific tasks within an enterprise. Constant learning through interactions would enable Zia to advance over time and act as an adaptive assistant, rather than just a mere chatbot. The AI chatbot is pushing new frontiers in the Indian AI market, signaling that India is moving towards creating global, enterprise-oriented AI services.
Combining next-gen AI with safe and data-friendly design, Zia aims to help small and medium-sized enterprises streamline operations, improve efficiency, and compete in global markets. As an intelligence layer covering over 50 integrated applications that Zoho provides, Zia demonstrates how AI can augment human workflows instead of determining them.
Lastly, Zia marks the increasing power of India in the sphere of AI that offers safe, intelligent, and practical solutions to help businesses work smarter, faster, and more efficiently.
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